We strive to provide outstanding product solutions combined with unparalleled customer service. That is why we have the highest customer retention rate in our industry.
Our support system is driven by our Customer Engagement Team. This Team is dedicated to building a relationship with you and your organization to ensure we understand your needs and help you maximize the potential of the solutions you have with us. Our Team Members will work to provide appropriate training, answers to questions and technical support to keep you growing.
Contact Customer Support
Toll Free 1.800.811.7826 Monday through Friday: 9am to 7pm EST
Location and Mailing Address:
The CashLINQ Group
1121 East Westview Ct.
Spokane, WA 99218
Helping You Succeed
You have a big job to do, and it is our goal to help you succeed. That’s why we are committed to equipping you with the tools and support you need to achieve your goals. As a customer, we connect you to our highly trained Customer Engagement Team. This ensures you speak to someone who can provide you with the support you need quickly, so you can focus on what’s most important to you – your mission.
We also look to you for feedback. As part of our desire to improve DonateQ, EventQ, SmoothPay, Merchant Accounts, and our ezQlick Gateway, we encourage you to complete our customer surveys. We want to hear how we’re doing and how we can better serve you. We also use your product recommendations to build and upgrade our solutions so they perform in a way that benefits you.
Helping You Succeed
As a non-profit organization, your approach to the world differs from that of a regular business. Your processes, your needs, and your goals are all unique. And we get it. This understanding is reflected in every conversation we have with you, starting with our Sales Consultants.
Paying special attention to your objectives, we work alongside you to find the solutions that best fit your organization and your bottom line. We also recognize that the decision-making process for non-profit organizations can take time. With that in mind, we promise to provide you with the information and resources necessary to move the process along, without any added pressure.
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